Sunday, January 5, 2020
Essay on Successful Practices in Volunteer Development
This essay describes successful practices in volunteer development to help organizations make the best use of their volunteers. In the United States, 44 percent of adults (83.9 million people) volunteer, representing the equivalent of over 9 million full-time employees at a value of $239 billion (Independent Sector 2002). In many organizations, the work of volunteers plays an essential role in effective organizational performance, and thus their training and development are as important as that of paid staff. People volunteer and quit volunteering for a variety of reasons, but studies show that volunteer management and development play an important role. In a UPS Foundation (1999) survey, 40% of volunteers cited poor managementâ⬠¦show more contentâ⬠¦1998). As volunteers continue working with an organization, a development plan will give them opportunities to acquire new skills and move to new assignments, which can prevent burnout, improve retention, and fulfill their need to make a difference (Bengels 1999; Older People 2001). National standards for volunteer development were recommended at the V2K 2000 Conference (http://www.reeusda.gov/f4hn/v2k/Where_Do_We_Go.htm), but general standards have yet to be developed in the United States. National standards have been published by the Voluntary Sector National Training Organisation (VSNTO 2002) in the United Kingdom and by Volunteering Australia (2001). A number of models for volunteer management and development are used in the United States, particularly GEMS (Culp et al. 1999). The following discussion is organized around the 4 steps and 18 phases (noted in italics) of the spiral GEMS (Generate, Educate, Mobilize, Sustain) model, supplemented by the UK standards and other sources. 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